Legal
Privacy Policy
Last updated September 2026
RootRains ("we", "us") operates www.rootrains.com. This policy explains what personal data we collect, why, and how you can control it.
What we collect
- Newsletter signup. Your email address, the page you signed up from, and the date. We also store a one-way hash of your IP address for a short period, purely to prevent abuse.
- Contact form. Your name, email address, optional phone number, and your message.
- Technical data. Our hosting provider, Cloudflare, processes standard server logs (IP address, browser type, pages requested) to serve the site securely. We do not run third-party analytics or advertising trackers.
How we use it
- To send you the updates you asked for, such as product availability and plant-care articles. You can unsubscribe from any email in one click.
- To reply to your enquiries.
- To keep the site secure and prevent spam. Forms are protected by Cloudflare Turnstile.
We do not sell or rent your personal data.
Who processes it
- Cloudflare hosts the site and stores form submissions in a database located on its global network.
- Resend delivers our email.
Each provider processes data only on our instructions.
How long we keep it
Newsletter details are kept until you unsubscribe. Contact messages are kept for up to 24 months so we can follow up, then deleted.
Your rights
You can ask us to access, correct or delete your personal data at any time by emailing
. We will respond within 30 days.
Changes
We will post any changes to this policy on this page and update the date above.